FAQS

SALES AGREEMENT: The Purchaser understands that all sales are FINAL and there are NO returns. If the item does not fit, we will only accept exchanges within seven (7) days from purchase, WITH an emailed receipt. Items MUST be unworn and appear in excellent condition. 

PICK UP INFORMATION: Once you have selected the pick-up option and placed your order, a representative will reach out to you when your order is ready for pick-up at Mailhub.

PICK UP LOCATIONS: Tamuning Mailhub & Mangilao Mailhub

SHIPPING INFORMATION: We ship to U.S. and APO addresses by USPS. Items are shipped 72 hours after the order is placed. 

SHIPPING DISCLAIMER: FISH ON GUAM is not responsible for lost, damaged or stolen packages.  Delayed scanning on USPS part is beyond our control once the package leaves our premises. Please allow 48 hours for USPS to update their tracking. What you see on their site is what we see.  Please contact your local post office for these rare instances/situations.